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Elements and Performance Criteria

  1. Identify abnormal situations and emergencies
  2. Respond to abnormal situations
  3. Respond to emergencies
  4. Communicate with staff and/or passengers
  5. Follow incident reporting procedures

Required Skills

This section describes the knowledge and skills required for this unit

Required knowledge

Emergency procedures

Focus of operation of work systems equipment management and site operating systems when responding to abnormal situations and emergencies when driving a train

Hazards that may occur that can lead to emergencies and related hazard control strategies

Organisational procedures and policies for identifying and responding to abnormal situations and emergencies when driving a train

Problems that may occur when responding to abnormal situations and emergencies when driving a train and action that can be taken to resolve these problems

Relevant Australian and international regulations and codes of practice for the transport of dangerous goods and hazardous substances

Relevant documentation and reporting requirements

Relevant environmental protection legislation procedures and guidelines

Relevant informationdocuments such as

agentsuppliercustomer instructions and advice in the case of freight

communication equipment procedures and protocols

conditions of service legislation and industrial agreements including workplace agreements and awards

dangerous goods declarations and safety data sheets SDSmaterial safety data sheets MSDS

equipment operation manuals and maintenance specifications

manifests goods identification numbers and codes including the Australian Dangerous Goods ADG Code and International Maritime Dangerous Goods IMDG markings and HAZCHEM signs

operations manuals job specifications and induction documentation

organisational procedures and policies for identifying and responding to abnormal situations and emergencies when driving a train

procedures and policies for the management of emergencies and abnormal situations including the relevant emergency response plan where applicable

quality assurance and customer service standards and procedures including passenger comfort and ontime running standards

train timetables and schedules

Relevant legislated rail safety requirements including state and territory acts and regulations and nationally approved compliance codes andor guidelines

Relevant work health and safety WHSoccupational health and safety OHS legislation procedures and guidelines

Relevant workplace relations regulations

Required skills

Communicate effectively with others when responding to abnormal situations and emergencies when driving a train

Complete documentation and reports related to abnormal situations and emergencies when driving a train

Operate and adapt to differences in equipment in accordance with standard operating procedures

Operate electronic communication equipment to required protocol

Select and use relevant communications and other equipment when identifying and responding to abnormal situations and emergencies when driving a train

Select and use required personal protective equipment conforming to industry and WHSOHS standards

Work collaboratively with others when responding to abnormal situations and emergencies when driving a train

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

required knowledge and skills

relevant legislation and organisational procedures

other relevant aspects of the range statement

Assessment must include exercises that demonstrate competent performance of the following in a range of situations

identifying abnormal situations and emergencies when driving a train

identifying possible responses to identified abnormal situations and emergencies when driving a train

communicating effectively with relevant personnel when responding to abnormal situations and emergencies when driving a train

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including organisational procedures regulations codes of practice and operation manuals

Method of assessment

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment andor

in an appropriate range of situations in the workplace


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Trains may include:

freight trains

heavy haul

passenger

Work may be conducted:

by day or night

in a range of work environments

on track owned and maintained by different organisations

Abnormal situations may include:

assault on passengers and/or personnel

incorrect information or failure in communications

faulty safeworking equipment:

motorised or manually operated points

non operating signals or indicators

locomotive failure

passenger caught in self-closing doors

passenger initiated alarm/false alarm

pedestrians crossing the track

railway technology failure

track obstructions

wheel slip and uncontrolled slide

Emergencies may include:

bomb threats

chemical spills

collision with:

infrastructure

person

train

vehicle

derailments

fire and explosion

flooding/wash away

passenger emergency

suicide on track

Hazards that can lead to emergency situations may include:

contact with:

human and/or biological waste

infectious and contagious diseases

self-closing doors

sharp objects

syringes and drugs

faulty or out of specification track

faulty rolling stock or motive power units

handling of hot food and equipment

handling, storage and carriage of dangerous goods and other hazardous substances

sudden and unexpected movement of rolling stock/infrastructure

Relevant personnel may include:

maintenance personnel

network owners

passengers

signals staff

station staff

those providing operational assistance

train controllers

train examiners

Consultative processes may include:

affected customers

emergency services

industrial relations and WHS/OHS specialists

official representatives

other employees, supervisors and managers

relevant authorities and institutions

union representatives

Communication in the work area may include:

electronic data interchange (EDI)

mobile/satellite phone

oral, aural or signed communications

radio

radio frequency (RF) systems

Emergency services may include:

ambulance

Defence

fire services

medical services

police

rescue services

security services

state/territory emergency services

Personal protective equipment may include:

end of train markers

flags

gloves

hand lamps

hearing protection

high visibility clothing

safety:

devices

footwear

glasses

headwear

sunglasses

sunscreen

two-way radios

Organisational procedures may include:

company procedures

enterprise procedures

established procedures

workplace procedures