Elements and Performance Criteria
- Identify abnormal situations and emergencies
- Abnormal situations and emergencies when driving a train are identified, assessed and prioritised in accordance with workplace emergency response plans and safeworking requirements and procedures
- Implications of abnormal situations and emergencies when driving a train are evaluated in accordance with workplace requirements, and safeworking requirements and procedures
- Options for reporting abnormal situations and emergencies when driving a train and/or taking action are considered in accordance with organisational procedures and regulatory requirements
- Relevant personnel are alerted to abnormal situations and emergencies when driving a train in accordance with workplace operating and emergency procedures and plans
- Communications are maintained with relevant personnel to determine appropriate course of action
- Respond to abnormal situations
- Abnormal situations when driving a train are responded to in accordance with organisational procedures, received instructions from relevant personnel, regulatory requirements and emergency response plan where relevant
- Responsibilities are fulfilled in accordance with organisational procedures, and safeworking and/or regulatory requirements
- Assistance is provided to relevant personnel as required
- Information is provided to relevant personnel as requested in accordance with regulatory and organisational procedures
- Respond to emergencies
- Emergency situations are responded to in accordance with organisational procedures, received instructions from relevant personnel, regulatory requirements and emergency response plan where relevant
- Emergencies are handled appropriately in accordance with established response plan and within limits of own responsibility and duty of care
- Responsibilities are fulfilled in accordance with organisational procedures, emergency response plan and safeworking and/or regulatory requirements
- Assistance is provided in controlling site prior to and following arrival of emergency services as required
- Assistance is provided to other staff and emergency service personnel conducting initial survey of scene as requested
- Directions of controlling emergency authority are followed and all possible assistance is provided in response to those directions
- Information is provided to relevant emergency service personnel as requested in accordance with regulatory and organisational procedures
- Communicate with staff and/or passengers
- Staff and/or passengers are provided with relevant, appropriate and timely advice about abnormal situation or emergency
- Instructions are provided to relevant personnel and/or passengers in accordance with organisational procedures, consistent with the nature of abnormal situation or emergency
- Evacuation procedures for personnel and/or passengers are explained and/or applied as required, in accordance with organisational procedures
- Customer service and safety needs arising from abnormal situations and emergencies are identified and acted upon in accordance with regulatory and workplace requirements
- Follow incident reporting procedures